Quiet compliance. Confident agencies. Protected value.

From May 2026, letting agents must issue a legally compliant Written Statement of Terms before a tenancy is entered into.(signed and exchanged)


Most agencies already hold the information — very few have the process right.

This is where confidence is built.

If you run or manage a letting agency today:

You already know the law is changing

You already hold most of the required documents

You are probably assuming your current tenancy process will still be sufficient

That assumption is where risk quietly enters.

From 1 May 2026, compliance is no longer just about having documents.
It is about when they are issued, how they are explained, and what is provable on file.

This is not about dramatic reform.
It is about sequence, evidence, and consistency.

The new Written Statement of Terms requirements mean:

Information must be given before the tenancy is entered into

Certain statutory duties must be explicitly explained, not merely implied

Agents are exposed as contractors, not just administrators

This includes areas many agencies still treat as background compliance — such as:

Gas safety duties beyond “certificate on file”

Repairing and fitness obligations

Security of tenure explanations

Rent increase mechanisms

Individually, none of these are new.
Collectively, the delivery standard has changed.

Civil penalties of £4,000 under the Renters’ Rights Act and up to £6,000 for gas safety breaches are not headline-grabbing — but they are entirely avoidable.

Download your copy of the eBook: 'Written statement of Terms'

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Why trust this resource?

This eBook Written Statement of Terms is written by someone who has:

- Practised as a UK solicitor

- Owned and operated a letting agency for 26 years

- Led compliance reviews for buyers, sellers, and large portfolios

- Examined and reviewed Propertymark qualifications

- Worked inside due diligence where process gaps cost real money

This is not theory.
It is how compliance is assessed when it actually matters.

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